30 DAY RETURNS
If you are not statisfied, you may return your purchase within 30 days for a full refund.
Frequently asked questions
How do I return my order?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
For full details please check our Return and Refund Policy.
How long does shipping take?
Orders are typically processed and dispatched within 1 to 2 business days (Monday to Friday).
After dispatch, delivery usually takes around 5 to 8 business days, depending on your location and the carrier used.
In total, most orders arrive within approximately 6 to 10 business days from the time you place your order. Delivery times are estimates and may be affected by carrier delays, peak periods, weather, or customs checks (if applicable).
For full details, please refer to our Shipping Policy.
How can I track my order?
After your order ships, you’ll receive a shipping confirmation email. When tracking is available, it will include tracking details so you can follow your parcel until it arrives.
How can I contact customer support?
If you have any questions please contact our customer service team directly.
Store name: Parker and Grant
Email: info@parkerandgrant.com
Phone:
Parker and Grant is operated by SLCollective Limited.
Business Name: SLCollective Limited
Business Registration Number: 78238500
Business address: Unit 2904-05, 29/F Universal Trade Centre No. 3 Arbuthnot Road Central Hong Kong
Customer service hours:
Monday to Saturday
9:00 AM – 5:00 PM (GMT+0)
We aim to respond to your email within 48 hours.